Contact Us

We’re Here to Help

Thank you for visiting Gemsjours.

Whether you have a question about a product, need help with an order, or would like more information about shipping, returns, or your purchase, our customer service team is here to assist you.

Please feel free to contact us using the information below.

Customer Support

Email:
support@gemsjours.com

Phone:
+1 (716) 650-5965

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Messages received outside of our normal business hours will be reviewed on the next business day.

Company Information

Company Name:
HongKong Innoverse Technology Limited

Company Address:
ROOM D5, 5/F, KING YIP FACTORY BUILDING,
NO.59 KING YIP STREET, KWUN TONG,
KLN, HONG KONG

Before Contacting Us

To help us assist you more efficiently, please include your order number, the email address used to place your order, and a brief description of your question when contacting us about an existing purchase.

For product-related questions, please include the product name and any relevant details so our team can better understand your request.

Get in Touch

At Gemsjours, we want your shopping experience to be simple and straightforward from browsing to after-sales support.

If you need assistance, contact us at support@gemsjours.com or call +1 (716) 650-5965 during our customer service hours.

We look forward to hearing from you.