Terms Of Use

Last Updated: September 20, 2026

Welcome to Gemsjours.

These Terms of Use govern your access to and use of the Gemsjours website, including the content, features, services, and functionality made available through it.

By visiting, browsing, interacting with, or otherwise using our website, you agree to comply with these Terms of Use together with our Privacy Policy, Terms of Purchase, Shipping Policy, Return & Refund Policy, and any other policies or notices made available through our store.

If you do not agree with these terms, you should discontinue use of the website.

1. Accuracy of Information You Provide

When using our website or placing an order, you agree to provide information that is complete, accurate, and current.

This may include:

  • Contact information

  • Billing information

  • Shipping details

  • Account information

  • Order information

  • Other information requested during checkout or customer support interactions

You are responsible for updating or correcting information when necessary.

Gemsjours is not responsible for issues caused by inaccurate, incomplete, or outdated information supplied by a user.

2. Privacy and Personal Information

Information collected through our website, email communications, telephone interactions, checkout process, or other customer contact channels is handled in accordance with our Privacy Policy.

By using our services, you acknowledge that personal information may be collected, processed, stored, and disclosed as described in that policy.

Please review our Privacy Policy for more information about our privacy practices.

3. Permission to Use the Website

Gemsjours grants you a limited, revocable, non-transferable, non-exclusive right to access and use this website for personal and non-commercial purposes.

This permission does not transfer ownership of any website content to you.

Unless expressly authorized by us, you may not:

  • Copy website content for commercial purposes

  • Republish, distribute, sell, or modify website materials

  • Reproduce product images, graphics, layouts, or written content

  • Use automated scraping, crawling, data-mining, or similar technologies

  • Attempt to bypass website security measures

  • Access restricted areas without authorization

  • Introduce viruses, malicious scripts, harmful code, or other disruptive material

  • Interfere with website performance or functionality

  • Place excessive or unreasonable demands on our technical systems

Gemsjours may restrict, suspend, or terminate access to the website where reasonably necessary.

4. Website Content and Ownership

Unless otherwise indicated, the materials appearing on the Gemsjours website are owned by, licensed to, or otherwise lawfully used by Gemsjours.

Protected materials may include:

  • Written content

  • Product descriptions

  • Product photography

  • Graphics

  • Icons

  • Logos

  • Design elements

  • Website layouts

  • Software

  • Code

  • Digital features

  • Other visual or technical content

These materials may be protected by copyright, trademark, and other intellectual property laws.

You may not use them beyond the limited rights granted under these Terms without appropriate authorization.

5. Content Submitted by Users

Our website may allow customers or visitors to submit content such as:

  • Product reviews

  • Comments

  • Photographs

  • Videos

  • Messages

  • Feedback

  • Other submissions

You are responsible for any material you provide.

You agree not to submit content that is:

  • Illegal

  • Fraudulent

  • Misleading

  • Threatening

  • Abusive

  • Defamatory

  • Obscene

  • Discriminatory

  • Harmful

  • Infringing upon another person's rights

  • Otherwise inappropriate or unlawful

You also represent that you have the necessary rights to provide the submitted content.

By submitting content to Gemsjours, you grant us a worldwide, royalty-free, non-exclusive, transferable, perpetual license to use, reproduce, modify, publish, display, distribute, and otherwise make use of that content through any appropriate media.

6. Reviews, Comments, and Other Postings

We may permit users to publish reviews, comments, or other materials through our website.

We are not obligated to monitor every submission before or after publication.

However, Gemsjours may, at its discretion:

  • Reject content

  • Remove content

  • Edit content

  • Restrict access to content

  • Decline to publish a submission

This may occur where content violates these Terms, applicable law, third-party rights, or our website standards.

7. Third-Party Websites and Services

The Gemsjours website may contain links to websites, services, or resources operated by third parties.

These links may be provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their:

  • Content

  • Products

  • Services

  • Security practices

  • Privacy policies

  • Availability

  • Accuracy

Visiting or using a third-party website is done at your own discretion.

You should review the applicable terms and privacy policies before using any external service.

8. Website Disclaimer

The Gemsjours website and its associated services, information, and content are provided on an:

“as is” and “as available” basis.

To the extent permitted by law, Gemsjours does not guarantee that:

  • The website will operate continuously

  • Access will always be uninterrupted

  • All information will be error-free

  • Website functions will always operate as intended

  • The website will always be free from harmful software or security risks

  • Product information will always be completely current or error-free

  • Downloaded content will be free from risk

Your use of the website is at your own discretion.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Gemsjours and its suppliers, partners, contractors, service providers, and content providers will not be responsible for damages arising from or related to your use of the website where such liability may lawfully be excluded.

This may include losses associated with:

  • Use or inability to use the website

  • Products or services purchased through the website

  • Website interruptions or delays

  • Errors or inaccurate content

  • Third-party websites

  • Unauthorized access to information

  • Loss of data

  • Loss of profit

  • Loss of business opportunity

  • Incidental, indirect, special, punitive, or consequential damages

Where permitted by law, your primary remedy if you are dissatisfied with the website is to stop using it.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Gemsjours and its relevant service providers, partners, employees, contractors, and affiliates from claims, liabilities, damages, losses, penalties, costs, or expenses resulting from:

  • Your violation of these Terms of Use

  • Your violation of our Terms of Purchase

  • Improper use of the website

  • Fraudulent activity

  • Negligent conduct

  • Intentional wrongdoing

  • Violation of applicable law

  • Violation of another person's rights

11. Electronic Communications

When you use our website or communicate with Gemsjours electronically, you agree that communications may be provided through electronic means.

These communications may include:

  • Emails

  • Website notices

  • Order-related messages

  • Customer service communications

  • Other electronic notifications

Where permitted by law, electronic communications satisfy requirements that information or notices be provided in writing.

12. Trademarks, Copyrights, and Other Rights

Names, logos, service marks, graphics, designs, product names, and other intellectual property displayed through the Gemsjours website may belong to Gemsjours or other authorized rights holders.

You may not use these materials without appropriate permission.

Prohibited uses may include:

  • Copying logos

  • Using trademarks without authorization

  • Framing website pages

  • Using hidden text or meta tags containing protected marks

  • Reproducing copyrighted website materials for commercial purposes

Nothing on the website should be interpreted as granting an intellectual property license except where expressly stated.

13. Intellectual Property Complaints

If you believe content appearing on our website infringes your copyright or other intellectual property rights, please contact us.

Your notice should include:

  • Your physical or electronic signature

  • Identification of the protected work

  • Identification and location of the material you believe is infringing

  • Your contact details

  • A statement explaining why you believe the use is unauthorized

  • A statement confirming that the information in your complaint is accurate and, where applicable, made under penalty of perjury

Please send intellectual property notices to:

support@gemsjours.com

14. Risk of Loss

Products purchased through Gemsjours may be transported by independent third-party carriers.

Unless applicable law requires otherwise, risk associated with shipment may transfer to the customer once the package has been handed over to the applicable carrier.

Additional shipping terms may be described in our Shipping Policy.

15. Events Outside Our Control

Gemsjours will not be responsible for delays or inability to perform obligations caused by circumstances beyond our reasonable control.

Such events may include:

  • Natural disasters

  • Severe weather

  • War

  • Terrorism

  • Civil disturbances

  • Labor disputes

  • Public health emergencies

  • Quarantines

  • Embargoes

  • Transportation disruptions

  • Carrier interruptions

  • Government actions

  • Infrastructure failures

  • Other similar events outside our reasonable control

Performance may be delayed for the duration of the affected circumstances.

16. Dispute Resolution

Disputes relating to these Terms of Use, website use, or purchases made through Gemsjours will be handled according to applicable law.

Where legally permitted, a dispute may be required to proceed through arbitration or another individual dispute-resolution process.

To the extent permitted by applicable law, disputes must be brought on an individual basis rather than as part of a class, collective, or representative proceeding.

Nothing in this section limits any rights that cannot lawfully be waived.

17. Continuing Effect of Certain Terms

Certain provisions are intended to remain effective even after your use of the website ends.

These may include provisions concerning:

  • Intellectual property

  • Ownership rights

  • Disclaimers

  • Limitations of liability

  • Indemnification

  • Dispute resolution

Termination of website access does not automatically end obligations that are intended to survive.

18. Severability and Non-Waiver

If a provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

If Gemsjours does not immediately enforce a provision or right, that does not mean we permanently waive our right to enforce it later.

These Terms do not create rights for third-party beneficiaries unless expressly stated.

19. Assignment

You may not transfer or assign your rights or responsibilities under these Terms without prior written authorization from Gemsjours.

Gemsjours may assign or transfer its rights and obligations under these Terms where permitted by law.

20. Changes to These Terms

We may revise these Terms of Use from time to time.

Updates may be made to reflect changes in:

  • Our website

  • Business operations

  • Products and services

  • Legal requirements

  • Technology

  • Store policies

The revised version will be posted on this page, and the date at the top will indicate the latest update.

Continued use of the website after updated Terms are published means the revised Terms will apply to your subsequent use.

21. Entire Agreement

These Terms of Use, together with the policies and notices referenced on our website, represent the agreement between you and Gemsjours regarding your use of the website.

Related documents may include:

  • Privacy Policy

  • Terms of Purchase

  • Shipping Policy

  • Return & Refund Policy

  • Additional product or promotional terms

Where specific terms apply to a particular promotion, product, or service, those terms may operate together with these Terms of Use.

22. Contact Us

If you have questions about these Terms of Use, website access, or the operation of our store, please contact us.

Brand: Gemsjours

Email:
support@gemsjours.com

Phone:
+1 (716) 650-5965

When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible.